{"id":27054,"date":"2023-03-29T13:06:20","date_gmt":"2023-03-29T13:06:20","guid":{"rendered":"https:\/\/ton.connectingminds.net\/?page_id=27054"},"modified":"2024-02-22T13:33:40","modified_gmt":"2024-02-22T12:33:40","slug":"service-clients","status":"publish","type":"page","link":"https:\/\/mail.cyclingoriginals.com\/fr\/klantenservice\/","title":{"rendered":"Service Clients"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27054\" class=\"elementor elementor-27054\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49048cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49048cd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50aa614\" data-id=\"50aa614\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14eeed3 elementor-widget elementor-widget-heading\" data-id=\"14eeed3\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"terms-conditions\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Termes et conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcd8cf9 elementor-widget elementor-widget-text-editor\" data-id=\"bcd8cf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lorsque vous passez une commande, vous commandez de faire une r\u00e9plique d&#039;un v\u00eatement de cyclisme original. Dans ce processus, une copie photographique et un traitement manuel sont utilis\u00e9s pour cr\u00e9er un mod\u00e8le appropri\u00e9 pour les v\u00eatements de cyclisme de base. Divers aspects, tels que des mod\u00e8les de base diff\u00e9rents, la conversion d&#039;\u00e9l\u00e9ments graphiques, l&#039;\u00e9limination des marques de v\u00eatements et la d\u00e9coloration, jouent un r\u00f4le \u00e0 cet \u00e9gard, ce qui entra\u00eene une <strong>produit personnalis\u00e9<\/strong>.<\/p><p>Il n&#039;y a pas de droit de r\u00e9tractation pour les produits personnalis\u00e9s. Cela signifie qu&#039;il n&#039;est pas possible de retourner des produits personnalis\u00e9s. Uniquement en cas de <b>n\u00e9gligence manifeste<\/b> le sous-traitant peut \u00eatre d\u00e9clar\u00e9 en d\u00e9faut dans le traitement de la mission, vous pouvez alors introduire une r\u00e9clamation via ce formulaire.<\/p><p>Nous vous recommandons de lire attentivement la description du processus avant de commander un produit personnalis\u00e9. Si vous avez des questions sur nos produits personnalis\u00e9s, n&#039;h\u00e9sitez pas \u00e0 nous contacter.<\/p><p>Nos conditions g\u00e9n\u00e9rales sont t\u00e9l\u00e9chargeables ici &gt;&gt;&gt;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-290d4d9 elementor-widget elementor-widget-heading\" data-id=\"290d4d9\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"delivery-conditions\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9lais de livraison<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d03a63d elementor-widget elementor-widget-text-editor\" data-id=\"d03a63d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La livraison est dans le monde entier et sur presque tous les officiels et <a href=\"https:\/\/developers.google.com\/maps\/documentation\/address-validation\">adresses r\u00e9sidentielles v\u00e9rifiables<\/a>.<br \/>Les d\u00e9lais de livraison peuvent diff\u00e9rer selon les pays, en moyenne le d\u00e9lai de livraison apr\u00e8s passation d&#039;une commande est de 3 \u00e0 4 semaines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7e30ca elementor-widget elementor-widget-heading\" data-id=\"d7e30ca\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"not-satisfied\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9content?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40deb68 elementor-widget elementor-widget-text-editor\" data-id=\"40deb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous n&#039;\u00eates pas satisfait ou si vous avez une r\u00e9clamation, veuillez le signaler \u00e0 notre service client. La meilleure fa\u00e7on d&#039;y parvenir est de passer par nous <a href=\"https:\/\/mail.cyclingoriginals.com\/fr\/formulaire-de-reclamation\/\">formulaire de r\u00e9clamation<\/a>. Vous recevrez alors une r\u00e9ponse dans un d\u00e9lai de sept jours ouvr\u00e9s.<\/p><p><b><a href=\"https:\/\/mail.cyclingoriginals.com\/fr\/formulaire-de-reclamation\/\">Formulaire de r\u00e9clamation \/ Service client &gt;&gt;&gt;<\/a><\/b><\/p><p>Votre r\u00e9clamation n&#039;a pas \u00e9t\u00e9 r\u00e9solue apr\u00e8s avoir contact\u00e9 notre service client ? Ensuite, vous pouvez le soumettre par \u00e9crit \u00e0 :<\/p><p>Connecter les esprits BV<br \/>Attn Vintage Cycling Replica Service<br \/>B\u00e2timent de l&#039;horloge 254<br \/>5617AC Eindhoven<\/p><p>Envoyez votre r\u00e9clamation en indiquant vos nom, adresse, lieu de r\u00e9sidence et num\u00e9ro de commande \u00e0 :<\/p><p>Vous recevrez une r\u00e9ponse d\u00e9finitive dans les sept jours ouvrables suivant l&#039;accus\u00e9 de r\u00e9ception.<\/p><p>En outre, les consommateurs peuvent soumettre tout litige en ligne et dans leur propre langue au Comit\u00e9 europ\u00e9en des litiges. La Commission europ\u00e9enne a mis en place \u00e0 cet effet la plateforme de r\u00e8glement en ligne des litiges (ODR). Vous pouvez d\u00e9poser votre plainte via ce lien <a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">h<\/a><a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">ttp:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p><p>Jetez aussi un coup d&#039;oeil <a href=\"https:\/\/mail.cyclingoriginals.com\/fr\/methode\/\" target=\"_blank\" rel=\"noopener\">m\u00e9thode et conditions &gt;&gt;&gt;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dacb4fe elementor-widget elementor-widget-spacer\" data-id=\"dacb4fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Algemene voorwaarden Je geeft bij een bestelling opdracht om een replica te vervaardigen van een originele wielerkleding. In dit proces wordt zowel een fotografische kopie als handmatige verwerking gebruikt om een geschikt template te maken voor de basis wielerkleding. Verschillende aspecten, zoals afwijkende basismodellen, omzetting van grafische elementen, verwijdering van kledingmerken en verkleuring, spelen hierbij [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27054","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klantenservice - Ton Merckx Wielershirts - Rondreis door de wereld van wielershirts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mail.cyclingoriginals.com\/fr\/service-clients\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klantenservice - Ton Merckx Wielershirts - Rondreis door de wereld van wielershirts\" \/>\n<meta property=\"og:description\" content=\"Algemene voorwaarden Je geeft bij een bestelling opdracht om een replica te vervaardigen van een originele wielerkleding. 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