{"id":27592,"date":"2023-08-17T16:32:07","date_gmt":"2023-08-17T14:32:07","guid":{"rendered":"https:\/\/mail.cyclingoriginals.com\/?page_id=27592"},"modified":"2023-08-17T16:51:46","modified_gmt":"2023-08-17T14:51:46","slug":"complaint-form","status":"publish","type":"page","link":"https:\/\/mail.cyclingoriginals.com\/en\/klachtenformulier\/","title":{"rendered":"Complaint form"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27592\" class=\"elementor elementor-27592\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72693be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72693be\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7bdcd5\" data-id=\"e7bdcd5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-08c39b4 elementor-widget elementor-widget-text-editor\" data-id=\"08c39b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>COMPLAINT FORM<\/b><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Here you can submit a complaint regarding your order of a replica of the original cycling clothing. We apologize for any issues you experienced with your purchase.<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">In order to handle your complaint, we kindly ask you to fill in the form below. Please complete all required fields and upload photos to support your complaint.<\/span><\/p><p>\u00a0<\/p><p><i><span style=\"font-weight: 400;\">Deviations in design or color<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">With reference to our terms and conditions regarding customization, only major deviations in design or color can be processed. If you have noticed this, you can submit and explain the complaint below. Please also upload photos of the deviation.<\/span><\/p><p>\u00a0<\/p><p><i><span style=\"font-weight: 400;\">Wrong size\u00a0<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">If the dimensions are not correct - i.e. deviate from the size table - you can explain this in more detail below. Please also upload photos of the deviation from the size chart.<\/span><\/p><p>\u00a0<\/p><p><i><span style=\"font-weight: 400;\">Not received<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">If you have not (yet) received the order, you can further explain the complaint below.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ce9ea55 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce9ea55\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf153a9\" data-id=\"bf153a9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ea963a elementor-widget elementor-widget-shortcode\" data-id=\"5ea963a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27597-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"27597\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/27592#wpcf7-f27597-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/27592#wpcf7-f27597-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27597\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27597-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label><strong>Fill in the order details<\/strong><\/label>\n<\/p>\n<table>\n\t<tr>\n\t\t<td>\n\t\t\t<p>Order number:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tmrw-order\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tmrw-order\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p>Name:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tmrw-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tmrw-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p>Phone number:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tmrw-telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tmrw-telephone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p>E-mail address:\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tmrw-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"tmrw-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n<\/table>\n<p><label><strong>Describe your complaint<\/strong><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tmrw-complaint\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tmrw-complaint\"><\/textarea><\/span>\n<\/p>\n<p><label><strong>Upload relevant photos (jpg\/jpeg\/png)<\/strong> (only in case of deviations or wrong size)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tmrw-images\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"tmrw-images\" data-type=\"jpg|jpeg|png\" data-max=\"5\" data-id=\"27597\" data-version=\"free version 1.3.9.6\" accept=\".jpg, .jpeg, .png\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>KLACHTENFORMULIER \u00a0 Hier kan je een klacht indienen met betrekking tot je bestelling van een replica van de originele wielerkleding. Onze excuses voor eventuele problemen die je hebt ondervonden bij je aankoop. \u00a0 Om je klacht te kunnen behandelen, vragen wij je vriendelijk om het onderstaande formulier in te vullen. Gelieve alle verplichte velden in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27592","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klachtenformulier - Ton Merckx Wielershirts - Rondreis door de wereld van wielershirts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mail.tonmerckxwielershirts.nl\/it\/modulo-di-reclamo\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachtenformulier - Ton Merckx Wielershirts - Rondreis door de wereld van wielershirts\" \/>\n<meta property=\"og:description\" content=\"KLACHTENFORMULIER \u00a0 Hier kan je een klacht indienen met betrekking tot je bestelling van een replica van de originele wielerkleding. Onze excuses voor eventuele problemen die je hebt ondervonden bij je aankoop. \u00a0 Om je klacht te kunnen behandelen, vragen wij je vriendelijk om het onderstaande formulier in te vullen. 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